IF YOU DO NOT AGREE PLEASE DO NOT USE OR ACCESS THE PLATFORM.
The words “you” or “your” or “User” as used herein, refer to all individuals and/or entities accessing or using the Platform for any reason. The words “OT Marketplace” “we” or “us” or “our” as used herein, refer to OT Marketplace, its affiliates, its subsidiaries, and the Platform.
- Your Privacy – Our Commitment
We are extremely proud of our commitment to protect your privacy. We value your trust in us. We will work hard to earn your confidence so that you can use our services unhesitatingly. Please read the following policy to understand how your Personal Information will be treated as you make full use of our Platform.
- Information We Collect
When you use our Platform, we collect and store your Personal Information. Our primary goal in doing so is to provide a safe, efficient and customised experience to our Users. This allows us to provide services and features that most likely meet your needs, and to customise our Platform to make your experience safer and easier. Importantly, we only collect Personal Information about you that we consider necessary for achieving this purpose.
To fully use our Platform, you will need to register using our offline registration form to set up an account (“Account“), where you may be required to provide us with your contact and identity information and other Personal Information as indicated on the forms and complete the registration process. Once you give us your Personal Information, and initiate the registration process, you are not anonymous to us. Where possible, we indicate which fields are mandatorily required and which fields are optional. We may automatically track certain information about you based upon your behaviour on our Platform. You agree that we may use such information to do internal research on our Users’ demographics, interests, and behaviour to better understand, protect and serve our Users. This information is compiled and analysed on an aggregated basis. This information may include, but not limited to, the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our Platform or not), your computer browser information, and your Internet Protocol (“IP”) address.
You agree, if you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect and/or store such information.
You agree that we may collect IP addresses from all visitors to the Platform, like most Platforms. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our Platform, analyse trends, track users’ movement, gather broad demographic information for aggregate use in order for us to improve the Platform, and deliver customised, personalised content.
- Use of your Personal Information
You agree that we may use Personal Information about you to improve our marketing and promotional efforts, to analyse site usage, improve the Platform’s content and service offerings, and customise the Platform ’s content, layout, and services. These uses improve the Platform and better tailor it to meet your needs, so as to provide you with an efficient, safe and customised experience while using the Platform.
- Disclosure of your Personal Information
(i) We use your Personal Information to facilitate the Services you request. We will share your Personal Information internally with those staff members who need it to complete your request.
(ii) to provide the Personal Information to trusted partners who work on behalf of or with us under confidentiality agreements. These entities may use your Personal Information to help us communicate with you about offers from us and our marketing partners;
(iii) to respond to summons, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
(vi) from time to time, to reveal general statistical information about our Platform and visitors, such as number of visitors, number and type of services purchased, etc. Further, you agree that we may share your Personal Information with the following categories of activities with from time-to-time:
- Services offered on the Platform by third parties
- Posting to public areas of the Platform
Please remember that if you post any of your Personal Information in public areas of the Platform such as review, blogs, such information may be collected and used by others over whom we have no control. We are not responsible for the use made by third parties of information you post or otherwise make available in public areas of Platforms.
5. Access or change your Personal Information
You may review, correct, update or change your account information at any time. To protect your privacy and security, we will verify your identity before granting access or making changes to your Personal Information. If you have registered your profile on the Platform, your ID and Password are required in order to access your Account. You may also opt out of any future contacts from us at any time. You can contact us using the information on the Contact Us web page, at any time and do the following:
(i) See what data we have about you, if any;
(ii) Change / correct any data we have about you;
(iii) Have us delete any data we have about you; and
(iv) Express any concern you have about our use of your data.
6. Other Platforms
Our Platform may contain links to other Platforms. Please note that when you click on one of these links, you are entering another Platform over which the Platform has no control and will bear no responsibility. Often these platforms require you to enter your Personal Information. We encourage you to read the privacy statements on all such platforms as their policies may differ from ours. You agree that we shall not be liable for any breach of your privacy of Personal Information or loss incurred by your use of these Platforms.
7. Compliance with the EU GDPR
The EU General Data Protection Regulation (GDPR) provide EU residents with the below rights:
- Right to information – including contact details of the controller and the purposes for processing Personal Information;
- Right to erase the Personal Information (“Right to be forgotten”);
- Right to rectify the Personal Information;
- Right to restrict the processing of the Personal Information;
- Right to data portability of the Personal Information supplied to OT Marketplace by the EU resident; and
- Right to opt-out to processing.
EU residents providing OT Marketplace Personal Information can exercise the above rights by writing to us at [email protected] or contacting us at the information provided in Section12.
We endeavour to safeguard the user’s Personal Information to ensure that the same is kept private. However, we cannot guarantee the security of the user’s Personal Information. Unauthorised entry or use, hardware or software failure, and other factors, may compromise the security of the user’s Personal Information at any time. We shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any Personal Information concerning the User’s account and/or information relating to or regarding online transactions using credit cards/debit cards and/or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used.
Identity theft and the practice currently known as “phishing” are of great concern to us. Safeguarding information to help protect you from identity theft is a priority for us. We do not and will not, at any time, request your credit or debit card information, bank account numbers, PIN numbers or passwords in a non-secure, or unsolicited e-mail or telephone communication. Please refrain from providing such information through any non-secure medium
10. Governing Law and Dispute Resolution
12. Contacting the Platform
In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are as under:
Name: Brij Mohan Singh
Email Id: [email protected]
Officer, who shall redress the complaint within one (1) month.
13. Controller Details
In accordance with the European Union General Data Protection Regulations, the name and contact details of the controller are as under:
Name of Controller –
Email: [email protected]