Refunds

Refund Policy

Our refund policy is applicable to all services and products acquired through OT Marketplace, including but not limited to, training sessions, LMS purchases, and content subscriptions.

Refund Process

To request a refund, please contact our support team at [email protected]. Include your order number, purchase details, and reason for the refund request. Refund requests should be made within [number] days of the purchase date.

Processing Time

Refunds are processed within 30 business days of the request approval. The funds will be credited back to the original method of payment. Please note that processing times can vary depending on the payment provider.

Changes to refund Policy

OT Marketplace reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

For further questions or concerns regarding our refund policy, please contact us at legal@ot,market.